We provide a range of services that include business intelligence and customer analytics, market research, market, customer and competitor analysis, and consulting. We have conducted market research studies, undertaken due diligence projects, developed ICT policies, valued spectrum, led strategy development, designed networks, evaluated market opportunities, served as expert witnesses, identified and briefed boards on opportunities, and many other types of projects.
Business intelligence and Data analytics
We provide operational and business intelligence and customer analytics services to support your decision making.
We undertake in-country market surveys that include using various data collection methodologies such as telephonic, face-to-face, and in-depth interviews, user panel research, and focus groups.
Market, customer and competitor analysis
We analyse market trends (e.g. customer demographics, buying behavior, technology adoption, technology development, consumer and business demographics), and we size and forecast markets in terms of revenue and customers. We track and analysis competitors (e.g. products, pricing, developments, market share and strategies). We analyse and assess specific target markets (e.g. ability to buy, price sensitivity, product substitution, reach, products and service demand, marketing messages).
We help clients develop strategies, support M&A transactions and license bids, assist government departments with policy and regulation development, including spectrum valuation. We provide technical due diligence, network design and costing services. We provide expert witness services.